Getting an account
There are three routes into the store. Which one applies to you depends on how your supplier works.
| How | What happens | Who it’s for |
|---|---|---|
| Self-signup on the Register page | You create the account yourself and start shopping straight away | New companies, if the store allows it |
Company invite link (a /join/… address) | A link from your company admin or the supplier creates your account inside an existing company | Colleagues joining a company that already buys here |
| Created by the seller | The supplier’s team creates your login and emails you a sign-in link | Accounts set up during onboarding by your sales rep |
Self-signup and confirming your email
- Click Register in the top strip (or Create an account on the sign-in page). The page greets you with “Let’s get you set up.”
- Fill in Your name, Company (optional) — enter your company’s name here; the store creates a company account around you — Email, and a Password. The one rule, At least 8 characters., sits under the password field, and anything to fix is said under its field.
- Press Create account. The button stays disabled until at least your name and email are filled in.
- You’re signed in straight away and land on your account, or back in your cart if you were mid-shop. Browse, fill a cart and request quotes right away.
- We also email you a confirmation link. You need it only when money moves: accepting a quote or placing an order. Click it and you’re signed in and taken back to where you were.
If you press Accept on a quote or Place order before confirming, the page says “Confirm your email first: we sent a link to ‹your email›. It signs you in and brings you straight back here.” A fresh link goes out at that moment, valid for about 48 hours. Pressing again within a couple of minutes doesn’t send another one. Until you confirm, your account dashboard says so too, with a Send it again button. Opening the link a second time says “Your email is already confirmed.”; an expired link offers to send a new one.
If you register with an email the store already knows, you aren’t signed in. Instead you get an email with a link to set a password on your existing account.
If the Register page says “This store is invitation-only. Please sign in or contact us for access.”, the supplier has switched self-signup off. Use the Contact page to ask for access, or ask your company admin for an invite link.
Joining your company by invite link
If a colleague or the supplier invites you, you’ll receive a personal link that opens the Team invitation page: “Order together, on company terms.” It tells you which company you’re joining and in what role (“You’ve been invited to order on behalf of ‹company› as a ‹role›.”).
- Open the link.
- Fill in Full name, Work email, and a Password (At least 8 characters). Already have an account at this store? Enter that account’s password and you join the company with it.
- Press Join. You land straight in your account dashboard — no email confirmation needed. Your next sign-in opens the company you joined most recently.
Invite links are time-limited (typically 14 days) and single-purpose. A dead link says why — “This invite has expired.”, “This invite was withdrawn.” or “We couldn't find this invite.” — and to ask whoever sent it for a new one.
An account created for you by the seller
Your sales rep can create your login directly and email you a link to sign in. If you receive such an email, just follow the link, sign in with the password provided, and change it under Settings → Security (see Managing your company).